Our client is one of the fastest growing and most exciting online betting and gaming operators in the world. They operate in over 20 regulated markets globally and employ over 2,500 people. They operate an industry leading product whilst continuing to strive for innovation, designed to offer the player the most amazing experience possible. In addition, they have won numerous awards for their employment culture. They are now looking to hire a Casino Manager (Product Manager) for RNG.
The Role
As a Casino Manager you will have a pivotal role in the daily operations and strategic growth of our client’s RNG Casino product. This dynamic position requires a combination of operational expertise, strategic thinking and collaboration with different teams to ensure the delivery of the most distinctive and highest-quality content in the industry, ultimately enhancing the customer experience.
- Mentoring and supervising a team of Product Owners
- Develop roadmaps for the RNG Casino product
- Overseeing daily Casino operations tasks to ensure timely task delivery and escalation of issues
- Proactively seeking for opportunities to streamline existing processes and develop new ones
- Escalating significant tech issues and assisting in the briefing and subsequent follow up on the relevant tech requests
- Collecting and keeping up to date of supplier roadmaps as well as network and sponsored promotions details
- Monitoring daily KPIs, focusing on suppliers and enhancing the reporting framework for product performance and new releases, maintaining weekly and monthly reporting responsibilities
- Tracking game performance and proposing optimal product placement onsite for each market
- Providing Marketing and CRM teams with suggestions and recommendations regarding the most exciting product releases and promotions
- Collaborating closely with CRM and VIP teams to ensure timely, segmented and personalized communications to players
- Assisting the CRM team in developing a communications strategy aimed at expanding the vertical and establishing recognition for the ultimate gaming experience
- Collaborating closely with the Head of products and tech teams on continuous; improvements and innovation to the Casino Products
- Work closely with the Gaming Experience team on A/B testing initiatives to enhance player engagement and user journeys and our personalization / recommendation track.
Requirements
- Proven experience as a Product Manager / Casino Manager or similar roles in the iGaming industry (3 years)
- In-depth knowledge of Casino games, platforms and player behaviour
- Proficient in data analysis tools and techniques for decision-making
- Familiarity with agile development methodologies
- Exceptional interpersonal skills for effective collaboration with diverse teams
- Strong presentation skills for communicating product strategies to stakeholders
- Ability to adapt quickly to changing priorities and tight deadlines
- Excellent attention to detail and organizational skills
- Ability to lead and inspire a team in a fast-paced environment
- Continuous learning mindset to stay updated on industry trends and innovations
- Fluent in English.
- Commitment to promoting a positive and inclusive team culture
- Proactive problem-solving approach with a focus on results
- High degree of accountability and ownership of projects and initiatives
- Openness to feedback and a willingness to adapt based on learnings
- Commitment to maintaining the highest ethical standards in the iGaming industry
- Resilience and adaptability in navigating the evolving landscape of online gaming
This is a fantastic opportunity to join one of the betting & gaming industry’s most dynamic and fast growing B2C operators. If you feel you have the required experience, don’t delay and apply today!
Key Details
- Role: Casino Manager
- Sector: B2C iGaming
- Salary: Up to €81,600
- Job Reference:
- Location: Malta